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It is important to note the difference between the program that exists on the
"RFID Reader" and RFIDSimpleware.

The Reader is configured separately to run autonomously from RFIDSimpleware.
The Reader can be collecting tag information while RFIDSimpleware in not
running. RFIDSimpleware will allow for the polling (collection of new RFID tag
information) of many readers at preset time intervals. It is important to note if
the reader is not configured to collect tag information then when
RFIDSimpleware polls that reader there will be no tag information to be
returned.

Please see the manufacturers "User Guides" to determine the best way to setup
the readers or call the consultants at BlueBean for assistance.